Parking of aircraft at the Sheremetyevo airport

Sheremetyevo Airport Help desk.

Reference phones

Help desk
+7 (495) 578-65-65

Airport Directorate
+7 (495) 578-85-85
Fax: +7 (495) 232-65-48

Baggage Room at the Sheremetyevo airport
8 (800) 555-52-44

Air tickets phones (24 hours): 
+7 (495) 223-55-55
+7 (495) 737-53-75
+7 (495) 737-54-34

Medical Suite
+7 (495) 578-47-12

Lost baggage
+7 (495) 578-74-64


Sheremetyevo airport.
Sheremetyevo airport Help desk provides information not only about the time of arrival or departure of flights, but also for clarifying many details of the flight. For example, you may need a certificate of the weather at the point of arrival of the flight, the presence of transplants on the way, the phone of the hotel at the destination. For this, there is a Help desk of Sheremetyevo airport.

Sheremetyevo airport Help desk

Sheremetyevo airport Help desk can give detailed information about the departures and arrivals of aircraft on different flights:

- the status of passenger flights;
- the current schedule of arrivals and departures;
- the registration process, including the time of its conduct;
- issues of customs clearance during international flights;
- Baggage registration rules at the Sheremetyevo airport;
- booking and online purchase of airline tickets;
- airline rules for passengers with children.


On the Help desk of the Sheremetyevo airport you can find out about the conditions of baggage collection, about the possibility to leave your car in the parking lot.

For those who have arrived to the city for the first time, Sheremetyevo airport Help desk will provide up-to-date information on the timetable for public transport (buses, minibuses, taxi cabs) for the purpose of travel from the airport to the city.

For pet owners, the Sheremetyevo airport Help desk will inform about the rules and conditions of transportation of animals on board the aircraft, the necessary documents and information.

Help desk of Sheremetyevo airport.